Buyer support
We can trace every completed move.
Email support@rankbybid.com for wallet payment, listing, moderation, or privacy help.
Payment issue
Send the source transaction hash, source network and asset, connected public wallet address, and submitted website or X handle. If available, include the Ethereum settlement hash. Never send a private key, seed phrase, passkey, or recovery code.
Listing issue
Send the public listing URL or handle, explain what is wrong, and include evidence that you own or are authorized to manage it when requesting a change or removal.
Before a dispute
Please contact us first so we can compare the signed quote, public move, and on-chain receipt. Blockchain transfers are generally irreversible; this request does not reduce rights that cannot legally be excluded.